FAQ's

Why should I choose EasyFix Tools?

At EasyFix Tools, we pride ourselves on delivering high-quality, dependable tools at competitive prices—often significantly more affordable than other major brands. Our mission is to design and supply innovative, durable, and user-friendly products that help you get the job done right the first time. Whether you're a DIY enthusiast or a professional tradesperson, we’re committed to exceeding your expectations.

When will I receive my order?

We work with trusted courier partners to ensure fast and reliable delivery. Most orders are dispatched within 1 to 3 business days after payment confirmation. Please be aware that delivery timelines may be affected by public holidays or unforeseen events such as national emergencies.

How can I contact you if I have feedback or an issue?

We value your feedback and are here to help with any concerns regarding your order or product experience. If you need assistance, please reach out to our support team:

📞 Phone: +44 79 7637 5515
📧 Email: contact@easyfixtools.co.uk

All purchases are protected by our 30-day return and exchange policy, so don’t hesitate to contact us if you need support.

What are your customer support hours?

Our customer service team is available Monday to Saturday, from 10:00 AM to 6:00 PM (UK time). If you contact us outside of these hours, please leave a message or send us an email — we’ll respond as soon as possible during our next working day.